Terms and Conditions

These Terms and Conditions govern the use of RetroBet Casino, operated by Hollycorn N.V. / Stable Tech N.V. under a licence from the Curaçao Gaming Authority (OGL/2023/176/0095). By creating an account you accept these terms in full. Read before your first deposit.

1. Eligibility

  • Minimum age: 19 years in most Canadian provinces; 18 in Alberta, Manitoba and Quebec.
  • One account per person, household and IP address.
  • Canada is accepted. Not registered with iGaming Ontario (iGO/AGCO) – Ontario players operate without provincial regulatory framework.

2. KYC Verification

  • Mandatory before first withdrawal. Three KYC levels based on withdrawal volume.
  • Canadian passport, driver's licence or PR card, proof of address (max 3 months), payment method verification.
  • Submit immediately after registration – standard 24–48 hour review avoidable with pre-verification.

3. Deposits

  • Minimum deposit: CA$30.
  • CAD as account currency – selected at registration, cannot be changed.
  • Bonus codes must be entered before confirming each deposit.

4. Bonuses – KEY RULES

  • Welcome wagering: 40× the bonus amount (verify if 35× applies) within 7 days per stage.
  • No deposit FS (FS50RETRO): 50× on winnings.
  • High Roller cashback (HIGHROLL): 0× wagering – credited day 8.
  • Early withdrawal before completing wagering: entire bonus and winnings forfeited.
  • Card withdrawals not available for Canadian players.

5. Withdrawals

  • Minimum: CA$30.
  • Standard weekly cap: CA$4,500 (drops to CA$1,000 if weekly wagering < CA$5,000).
  • VIP weekly: CA$7,500. VIP monthly: CA$30,000.
  • Primary methods: Interac (up to 3 business days) and crypto (same-day to 24 hours).

6. Dispute Resolution

Curaçao Gaming Authority as regulatory authority. Casino Guru ADR as independent mediation. AGCO cannot intervene for non-iGO registered operators. Document all support communications.

19+ (18+ AB/MB/QC). ConnexOntario: 1-866-531-2600. Play responsibly.